Everything you need to sell and support on WhatsApp
One login for your whole team. Built on the official WhatsApp Cloud API, set up for you, and simple enough to use from day one.
Every WhatsApp conversation, organised
Your team replies from the browser on any computer, and nothing slips through the cracks.
- ✓Assign chats to teammates; filter by mine, unassigned or status
- ✓Open, pending and resolved — know what still needs a reply
- ✓Private internal notes for your team
- ✓Quick replies for answers you type every day
- ✓Send and receive photos, videos, voice notes and documents
- ✓See the 24-hour reply window at a glance, and send a template when it closes
- ✓Live updates — new messages appear instantly
Flows that reply, sell and qualify — automatically
Design conversations visually. When a customer messages, KiliChat follows your flow step by step.
- ✓Start a flow on keywords or when a new conversation starts
- ✓Messages, reply buttons, list menus, images and documents
- ✓Ask questions and save the answers to the contact
- ✓Branch on answers with conditions; add delays
- ✓Add tags, send a template, or hand over to a teammate
- ✓Welcome message and out-of-hours replies based on your working hours
Campaigns your customers actually read
WhatsApp messages get opened. Send approved templates to the right customers and measure the results.
- ✓Choose recipients by tag, or send to all opted-in contacts
- ✓Personalise each message with the customer's details
- ✓Send now or schedule for the perfect moment
- ✓Live report: sent, delivered, read and failed
- ✓Customers who opted out are skipped automatically
Built for the way Indian businesses work
Template manager
Write templates with header, body, footer and buttons, add example values, submit to Meta and sync approval status.
Contacts & CSV import
Import customers from a spreadsheet, add tags and custom fields, and keep consent and opt-outs on record.
Connect in minutes
Connect your number by logging in with Facebook — no technical setup. We'll warn you before a connection needs renewing.
Roles & permissions
Admins manage settings, templates and broadcasts; agents handle the inbox and contacts. Everyone has their own login.
Working hours
Set your business hours, greet new customers automatically and let people know when you'll be back.
Usage report
Messages sent and received per number, what Meta charged for, and an estimated cost — download as CSV anytime.
See KiliChat working for your business
Tell us what you sell and we'll show you a chatbot built for it.